Dear {{requester}}

 

Please be informed that our EZ Shuttle team who was dispatched for your collection under reservation [Insert Reservation Number], could not locate the passenger at the designated pick-up location. In accordance with our terms and conditions, a full no-show fee will be charged for your reservation.

The details of the charge are as follows:

 

Details:


Date of transfer

 

Time of transfer

 

Time the driver was released

 

 

 

Name of person advised/contacted

 

Other:

 

 

If you have any questions or concerns regarding this matter, please feel free to reach out.

Thank you for your understanding.