Dear (first name)
Thank you for your recent transfer request for your upcoming journey to [Stadium Name]. Please find your attached [quote/EZ Shuttle reservation number] for your reference.
We would like to take this opportunity to highlight a few important points regarding collections from stadium venues to ensure a smooth experience:
- As you have selected a drop-off and return collection only, please note that delays during the return pickup are possible due to heavy traffic, heightened police presence, and parking restrictions commonly enforced around stadiums during events.
- To assist with a seamless return collection, your driver will send you a live location via WhatsApp. This will help you locate the vehicle with greater ease.
While slight delays may occur under these circumstances, please rest assured that your driver will be there to collect you and request your patience during your return collection.
We kindly ask you to review our Terms and Conditions by following the link provided below to ensure you are fully informed about the policies of EZ Shuttle.
https://www.ezshuttle.co.za/terms-and-conditions.shtml
Should you have any questions or require further assistance, please don’t hesitate to reach out.